Legal Notice
Transparency Commitment – Use Body
At Use Body, our greatest commitment is to transparency and respect for our customers. Our main goal is to deliver a personalised, safe, and high-quality shopping experience in every detail.
To enhance your browsing and offer a customised experience on our website, we use cookies, which help collect navigation data in a secure and anonymous way.
Our team is known for operating with clarity, lightness, and professionalism. We work with full dedication to build a relationship of trust at every stage of your shopping journey.
Our Commitment to Your Experience
From order confirmation to packaging and dispatch, we have a fully dedicated team working to ensure everything runs smoothly and with care.
We work directly with the best international suppliers, which allows us to offer exclusive products. Once your order is placed, it will be shipped through our international logistics to the address provided at checkout. Customers who choose customised shipping options may experience different delivery times or routes.
Commercial and Operational Conditions
To maintain full transparency, please note the following important points:
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Discount coupons are not cumulative.
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Invoices are issued in accordance with EU regulations, reflecting the nature of product intermediation and import.
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In case of loss or delivery issues, a new shipment will be arranged, and the delivery time will restart.
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In exchange requests, shipping costs (both ways) are the responsibility of the customer.
Customer Support
Our dedicated support team is here to help you quickly and attentively at every step of your experience.
📆 Support hours: Monday to Friday, 08:00 to 17:00
📧 Email: contato@usebody.com.br