Shipping Policy

Shipping Policy – Use Body

At Use Body, our top priority is to deliver your orders quickly, securely, and efficiently. Below you’ll find detailed information on our shipping options, delivery times, and tracking policy.

1. Shipping Options

Free Shipping: All products are shipped directly from our international logistics centres to the address provided at checkout.
Estimated delivery time: 8 to 15 business days after dispatch.
Orders are dispatched within 1 to 3 business days after payment confirmation.
Every order includes a free tracking code.

2. Delivery Time

Delivery times may vary depending on your location.
Orders placed after 6:00 PM (local time) will be processed on the next business day.

3. Order Tracking

You’ll receive your tracking code by email within 3 to 5 business days after payment confirmation.
You can track your order at:
🔗 https://usebodyshop.com/pages/rastreio

4. Shipping Cost

Free shipping on all orders.
No additional charges at checkout.

5. Delivery Regions

We ship to all countries within the European Union.
Remote areas may require additional delivery time.

6. Address Accuracy

Please ensure that all address details are filled out correctly.
Use Body is not responsible for delays due to incorrect or incomplete address information.

7. Recipient Unavailable

If no one is available to receive the order, the courier will make additional delivery attempts or drop it off at a nearby collection point.
If the package is not collected in time, it will return to us and we will resend it free of charge.

8. Incorrect or Incomplete Address

If the parcel is returned due to incorrect or incomplete address, Use Body will provide free reshipping once the updated address is confirmed.

9. Taxes and Customs

All prices shown on our website include taxes and international fees. You will never be charged anything beyond what’s displayed at checkout.

10. Order Receipt

All products are securely packed. If your package arrives damaged, refuse the delivery and contact us immediately at:
📧 support@usebodyshop.com

Customer Support

📆 Monday to Friday, 08:00 to 17:00
📧 Email: contato@usebody.com.br